The hotel offers amenities for your comfortable stay and unforgettable experiences
Secure Parking!
“We appreciated the secure parking option, it added peace of mind during our stay.” view full review
Cozy and Functional
“The room was well-equipped with convenient phone charging points on both sides of the bed.” view full review
Cozy Amenities
“The bathroom may have been small, but it had all the necessary amenities for a comfortable stay.” view full review
Charming Balcony
“We loved having a small balcony to relax on, complete with a table and chairs overlooking the street.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Baggage storage
Locker room
Ski storage
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Water sports
Skiing
Hiking
Cycling
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cribs
Spa & Leisure
Sun terrace
Room features
Heating
Mini-bar
Soundproofed rooms
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Frankenstrasse 6,
Lucerne,
Switzerland,
6003,
Canton of Lucerne
Map view
Frankenstrasse 6,
Lucerne,
Switzerland,
6003,
Canton of Lucerne
City landmarks
Square
Lion Monument
3300 ft
Bridges
Spreuer Bridge
2600 ft
Museums
Swiss Museum of Transport
1.3
mi
Church
Franciscan Church
2900 ft
Museums
Glacier Garden of Lucerne
4100 ft
Museums
Bourbaki Panorama
3500 ft
Museums
Alpineum
4600 ft
Parks
Inseli Park
2300 ft
Museums
Natur-Museum Luzern
2900 ft
Church
Church of St. Leodegar
3300 ft
6004 Lucerne
Museggmauer
3400 ft
Mall
Nationalquai
2700 ft
Haldenstrasse 31
St Mark's Church
3000 ft
Kanonenstrasse
LA Collection'Air Art Park at Chateau Guetsch in Lucerne
3600 ft
Casinos
Grand Casino Luzern
3700 ft
Museggmauer
The Nine Towers
3600 ft
Nearby
Bridges
Chapel Bridge
1800 ft
Events
KKL Culture and Convention Center Lucerne
1100 ft
Bahnhofstrasse 11a
Jesuit Church
1500 ft
Museums
Rosengart Collection Lucerne
600 ft
LucerneSwitzerland
Lake Lucerne
1200 ft
Museums
Modern Art Museum
1000 ft
Public Building
Town Hall
1200 ft
LucerneSwitzerland
Old Town Lucerne
2000 ft
Reusssteg 1
Nadelwehr Luzern
1300 ft
Museums
Historisches Museum Luzern
1900 ft
Hertensteinstrasse 30
Matthauskirche
2000 ft
Square
Kornmarkt
1300 ft
Kapellpl. 1a
Saint Peters Church
1300 ft
Square
Schwanenplatz
1500 ft
Restaurants
Macchi
400 ft
Pilatusstrasse 5
Burger King
800 ft
Zentralstrasse 3 Zentralstrasse 3
Khoua Vientiane
1200 ft
Kauffmannweg 7
Brezelkonig
800 ft
Bahnhofplatz 1 at the Train Station - Ground Level
Pastarazzi Spezialitaten & Take Away
1400 ft
Hirschengraben 13
Holy Cow Burger
900 ft
Zentralstrasse 1 Lucerne Train Station - Sublevel
Apsara
1300 ft
Winkelriedstrasse 11
Made in Sud
1900 ft
Obergrundstrasse 26
Prik Thai
2000 ft
Inseliquai 8
The Queen Camellia Tea House
1800 ft
Kapellplatz 7
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly Staff
Convenient Location
Noisy Rooms
Basic Dining
8.0/10
Great
Rooms
8.0
Location
9.3
Service
8.3
Dining
6.7
Guest reviews
8.0/10
based on 6 reviews
4/5
based on 472 reviews
8.0
8.0/10 based on 682 reviews
#32 of 71 hotels in Lucerne based on Tripadvisor
Troy
United States of America,
May
2024
7.6/10
I had a pleasant stay at the hotel. The rooms were spacious, simple, renovated, and clean, although they could use some refurbishing. My room at the back was peaceful with no noise disturbances. The service was satisfactory, with helpful and hospitable staff. The location was convenient, right by the train station and at the heart of the city. The dining experience, located in the adjacent hotel Monopole, was acceptable. Overall, a decent choice in Luzern.
Rooms
7.0
My room was spacious, simple, renovated, and clean, though it could benefit from refurbishing.
Service
8.0
The staff was really helpful and hospitable.
Location
9.0
The hotel's location was very convenient, right by the train station and in the heart of the city.
Dining
6.0
The dining experience at the adjacent Hotel Monopole was acceptable.
Facilities
The hotel offers standard facilities for a comfortable stay.
Alan
United Kingdom,
March
2024
9.0/10
I had a pleasant stay at this hotel. The rooms were newly renovated, spacious, and clean, perfect for our group of three. The service staff was very helpful, even assisting with luggage from the airport. The location was ideal, close to the old town, train station, and lake boats. The dining experience was good, especially the oat croissant, but the setup was slightly inconvenient. Overall, great value for money.
Rooms
9.0
The rooms didn't smell like smoke and were very spacious and clean.
Service
9.0
The service staff was excellent and friendly, storing our luggage and offering assistance.
Location
10.0
The location was perfect, close to the old town, train station, and river with restaurants. Convenient to all attractions.
Dining
8.0
The dining experience was good, especially the oat croissant, but slightly inconvenient being set up in another hotel.
Facilities
9.0
The facilities were well-maintained and offered a positive experience.
Bryan
United States of America,
December
2023
7.4/10
The hotel had some positives like its good size rooms with a balcony and nice decor but fell short with noise issues and outdated facilities. The staff were very friendly and accommodating, especially Ms Peyer, but the dining options were basic and not in the same hotel. The location was convenient, near various tourist spots and the train station.
Rooms
7.0
The room was a good size, had a balcony, and was very nicely decorated, but it was noisy and had some outdated facilities.
Service
9.0
The staff were super nice and especially friendly and helpful, especially Ms Peyer.
Location
8.0
The hotel was close to old town, the train station, and the river where most restaurants were located.
Dining
6.0
The dining was super basic and not in the same hotel, but decent with some background music.
Facilities
7.0
The hotel had basic facilities, and also a sister hotel next door for dining.
Friendly Staff
Noisy Rooms
William
United States of America,
November
2023
8.4/10
Staying at this hotel was a great choice for me. The rooms were spacious, simple, renovated, and clean, offering a peaceful view of the backyard. The train station being right across the road completely solved any transportation concerns.
Rooms
9.0
The rooms were spacious, simple, renovated, and clean with windows facing the backyard.
Service
8.0
The hotel is conveniently located near the train station and downtown, providing a nice and clean environment. Even though it's not staffed 24 hours, the team was available at all times to assist with any issues that arose.
Location
10.0
The location of the hotel is excellent, just across from the Train Station and at the Bahnhof & central bus station. It's one of the best choices in Luzern and perfect for short trips like mine.
Dining
7.0
I didn't dine at the hotel, but the dining option in the sister hotel next door with a Starbucks underneath sounded amazing compared to other Swiss hotels.
Facilities
8.0
The hotel offers basic facilities that meet the requirements for a comfortable stay.
Robert
United Kingdom,
July
2023
8.4/10
The hotel offers clean and spacious rooms, especially with a nice toilet featuring a big basin with 2 taps. The balcony and twin beds are a plus. The recent renovation maintains a high level of cleanliness. The service is friendly and accommodating, with extra attention to cleanliness standards. The location is fantastic, being near the station and the old town. The dining experience may not be the highlight as it requires visiting a neighboring hotel, but the room setup is decent. The facilities are well-kept, contributing to a pleasant stay.
Rooms
9.0
The rooms were recently renovated, clean, and spacious with a nice toilet setup.
Service
8.0
The staff, especially Joy and another young man, were very helpful and accommodating, with a keen focus on cleanliness.
Location
10.0
The hotel's proximity to the station and the old town makes it an excellent choice for exploring the area.
Dining
7.0
The dining experience may not be perfect as it requires visiting a neighboring hotel, but the room setup is decent.
Facilities
8.0
The facilities are well-kept and contribute to a pleasant overall experience.
Kevin
United Kingdom,
June
2023
7.4/10
My stay at the hotel was pleasant overall. While the rooms were spacious, they lacked a bit of charm compared to other hotels. The location was convenient, right near the train station, but the dining options were not as great as expected.
Rooms
7.0
The rooms were spacious but lacked some charm.
Service
8.0
The service was good, and the staff were always pleasant and helpful.
Location
9.0
The location was very apt, very close to the train station, making it convenient for travelers.
Dining
6.0
The dining experience was average, with a limited variety compared to other hotels.
Facilities
7.0
The hotel offered standard facilities to meet basic needs.
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